These Terms and Conditions govern your use of Vegas Hero, operated by Win Top Ltd. By registering an account and using our services, you confirm that you have read, understood, and agreed to these terms in full. If you do not agree, you must not use the site.
Player Eligibility and Account Responsibilities
To register and play at Vegas Hero, you must be at least 18 years of age. You are solely responsible for ensuring that online gambling is lawful in your jurisdiction before opening an account. Please note that Vegas Hero holds a licence issued by Curaçao eGaming (GCB) under licence number ALSI-202505034-FI2, and our services are governed by the conditions attached to that authority. Adult residents of the United Kingdom are eligible to register and play under these terms.
You may hold only one account with us. Operating multiple accounts — whether in your own name or through a third party — is strictly prohibited. Where we identify duplicate accounts, we reserve the right to close the additional accounts, void any associated balances, and withhold pending withdrawals pending investigation.
When creating your account, you must provide accurate, complete, and current personal details. You are responsible for keeping your login credentials confidential. We will not be liable for any loss arising from unauthorised access to your account where you have failed to take reasonable steps to protect your credentials. If you suspect that your account has been accessed without your authorisation, you must notify us through our support channel without delay.
Deposits, Bonuses, and Withdrawals
The minimum deposit is £20, and the minimum withdrawal is also £20. Your real-money balance is always used before any active bonus balance. When a bonus is active, the maximum permitted bet per round or hand is £5; bets placed in excess of this limit during an active bonus may result in the bonus being forfeited.
Any bonus credited to your account is subject to a wagering requirement of 40 times the bonus balance before a withdrawal can be processed. You are responsible for reviewing the specific conditions attached to each bonus before activating it, as requirements may vary. Withdrawal requests are typically processed within 0 to 24 hours, though the time taken for funds to reach you will also depend on the payment method you have chosen.
We do not accept third-party payments. The name on your payment method must match the name registered on your Vegas Hero account. We reserve the right to request verification documents before processing any withdrawal, and failure to provide satisfactory documentation may result in a delay or refusal of payment.
Prohibited Conduct and Amendments to These Terms
You must not engage in any activity that undermines the integrity of our platform. This includes, but is not limited to, fraudulent play, collusion with other players, the use of automated software or tools designed to gain an unfair advantage, and any form of abuse of our bonus or promotional structure. Where we have reasonable grounds to suspect a breach of these rules, we may suspend your account, withhold funds, and refer the matter to the relevant authority.
We may update these Terms and Conditions at any time. Where changes are material, we will endeavour to notify you in advance. Continued use of Vegas Hero following any update constitutes your acceptance of the revised terms. If you have a dispute regarding the application of these terms, you should contact our support team in the first instance. We are committed to resolving complaints fairly and in a reasonable timeframe.
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